How do I change my company's payment method?

• How do I change my company's payment method?

  How do I change my company's payment method? Changing your company's payment method is straightforward, but it depends on when you want to make the change. Before you've placed an order If you haven't placed an order yet, you can easily select or update your payment method during the checkout process. Go to checkout: After adding items to your cart. Select payment option: Choose from available methods like credit/debit card or invoice (if applicable for your business). 3Few readers

How do I manage my company's shipping addresses?

• How do I manage my company's shipping addresses?

  How do I manage my company's shipping addresses? You can easily add, update, and remove shipping addresses from your Droppe account settings. Keeping your address list clean and current is the best way to make sure your workwear and supplies get delivered to the right place without any delays. Finding and updating your addresses Your delivery addresses are saved in your account profile. It’s a good idea to check them before placing a new order, especially if you work across multiple siteFew readers

How do I invite users to my account?

• How do I invite users to my account?

  How do I invite users to my account? Currently, there isn't a self-service "invite" button, but getting your teammates on board is straightforward. The easiest way is to have them register directly or for you to get in touch with our team to link them to your company's account. Here’s how it works. How new users can join your team The best way to add a colleague is to have them create their own account. Ask your teammate to register: They can create an account on the Droppe webFew readers

How do I reset my password?

• How do I reset my password?

  How do I reset my password? If you've forgotten your password, the quickest way to get back into your account is to get in touch with our team. We'll help you sort it out. What you can do Right now, there isn't an automated password reset link. Just send us a quick email or start a chat, and we can help you with the next steps to access your account securely. Email us: Send a message to ask@droppe.com from the email address connected to your account. Use the chat: PopFew readers

Can we set roles for our company members?

• Can we set roles for our company members?

  Can we set roles for our company members? Right now, Droppe accounts are set up for the whole company rather than for individual roles like "Admin" or "Buyer." Here’s a quick look at how it works for your team. How it works now Your Droppe account is for your entire business. This means that different people from your team can use the platform to order supplies. The system is designed for one main company account where you can manage all your orders and information in one place. YourFew readers

Can we create multiple accounts for different teams?

• Can we create multiple accounts for different teams?

  Can we create multiple accounts for different teams? Yes, you can definitely manage orders for different teams or job sites. While each business typically operates under one main account, you can easily direct shipments to various teams by changing the delivery address for each order. For more advanced control over different buying teams, a ++Business Account++ might be what you're looking for.Few readers

Do we get better pricing based on our company's total order history?

• Do we get better pricing based on our company's total order history?

  Do we get better pricing based on our company's total order history? Yes, your pricing can get better based on how you use Droppe. It mainly works in two ways: through usage-based pricing on a standard account or through fixed pricing with our partner program. Here’s the breakdown so you can see what works best for your company. How pricing works on Droppe Droppe has two account levels, and each handles pricing a bit differently. Basic Account: This is the standard account everyFew readers

Can multiple teams or company locations use the same account?

• Can multiple teams or company locations use the same account?

  Can multiple teams or company locations use the same account? Yes, you can use one account for your entire company, even across different teams and locations. The account represents your whole business, and you can direct orders to various addresses as needed. Here’s how to manage it. How it works for your company Think of your Droppe account as belonging to your ++company or legal entity++, not just one person. It's designed for businesses and their teams to order the supplies they needFew readers