How do I reset my password?

Forgot Your Password? Here’s How to Reset It.

No worries, it happens to everyone! If you've forgotten your Droppe password, just follow these simple steps to get back into your account.

Navigate to the Sign-In Page

Go to the Droppe homepage at www.droppe.com and click on ‘Sign in to your Account & Catalogs’ located in the top right corner of the page.

Alternatively, you can skip this step and go directly to the sign-in page by following this link: https://droppe.com/#login

Find the "Forgot Password" Link

A login window will pop up. At the bottom of this window, click the ‘Forgot password?’ link.

Request the Reset Link

You'll be taken to a new page. Enter the email address associated with your Droppe account and click the button to send the reset link.

Check Your Email

Open your email inbox. You will receive a message from us with a link to create a new password. If you don't see it within a few minutes, please be sure to check your spam or junk folder!

Still Need Help?

If you don't receive the email or run into any other issues, please send a message to our support team at kysy@droppe.com, and we'll be happy to help you out.

Quick tip: For a faster process, please contact us using the email you used to register or place your first order.

Common follow-up questions

I don't remember my account email, what should I do?

No problem. Just provide us with your full name and the company you work for. We can help track down your account details from there.

How was my account created?

If you've placed an order or requested information from us in the past, an account is often created for you automatically to make future orders easier.

Need a hand? Chat with us anytime.

Updated on: 18/06/2025

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