How do I return a product?

• How do I return a product?

  How do I return a product? Got something that's not quite right? It's usually possible to return products, but the rules depend on whether you're buying for yourself or for a business. The key for consumers is to act within 14 days of delivery. Here’s how it works, step-by-step. First, check if your order is eligible Our return policy is based on who made the purchase. The official 14-day right of withdrawal is a legal protection for individual consumers. A consumer is anyone buyinSome readers

When will I receive my refund?

• When will I receive my refund?

  When will I get my refund? Once we receive and check your returned item, we'll process your refund within 14 days. The money will go back to your original payment method, but please be aware that you'll need to cover the return shipping costs. The refund process in detail Here’s a step-by-step look at how it works after you've sent a return back to us. Inspection first: Before we can refund, the returned product needs to be received and inspected to make sure it's unused and inFew readers

Who pays for the return shipping?

• Who pays for the return shipping?

  Who pays for return shipping? You are typically responsible for the cost of return shipping. However, if a product arrives defective or damaged, we take care of the return costs. Here’s a quick breakdown of how it works. How it works As a rule, the customer handles the cost of sending an item back. This applies if you've changed your mind or ordered the wrong item, as long as you are a consumer making the return.Few readers

What if the size isn't right for an item I received?

• What if the size isn't right for an item I received?

  What if the size isn't right for an item I received? If your new gear doesn't fit, you can usually return it. For most users, you have 14 days after delivery to send back items, as long as they are in brand-new condition. Here’s how it works. Key rules for a return For a return to be accepted, the item needs to be exactlFew readers

Can I get a replacement item instead of a refund?

• Can I get a replacement item instead of a refund?

  Can I get a replacement item instead of a refund? It depends on the situation. If your item arrived damaged or defective, a replacement is often an option. For other cases, like ordering the wrong size, the standard process is to return the item for a refund and place a new order. Here’s how it works. If your item is damaged or defective If you received a product that's broken or not working as it should, you can definitely ask for a replacement. Contact us quickly: Let our teaFew readers