How do I place an order?

• How do I place an order?

  How do I place an order? Placing an order on Droppe is more like sending a request to a supplier. Your order is only locked in once the supplier confirms they can ship your items. Here’s a quick look at how it works. Placing your order request Once you have all the workwear and supplies you need in your cart, you’re ready to check out. Review your cart: Double-check the items and quantities to make sure everything is correct. Fill in your details: Add your delivery addreFew readers

When is my order confirmed?

• When is my order confirmed?

  When is my order confirmed? Your order is not confirmed the moment you place it. Think of it as an ++order request++ that the supplier needs to accept first. It's only fully confirmed once the brand agrees to your order's terms on the platform. From order request to confirmation When you check out, you're sending an order request to the supplier. They then review it to make sure theFew readers

Can I change or cancel my order?

• Can I change or cancel my order?

  Can I change or cancel my order? Yes, you can, but timing is everything. The best time to change or cancel is right after you place your order, before the supplier has confirmed it. Once it's confirmed, it gets a bit trickier. Here’s a simple breakdown of how it works. Before the supplier confirms your order When you first place an order, it's technically an ++order request++. It hasn't been locked in yet. The supplier needs to review it and confirm they can fulfill it. This is your beFew readers

What happens if a supplier cancels part of my order?

• What happens if a supplier cancels part of my order?

  What happens if a supplier cancels part of my order? It's not a problem. If a supplier can't send your full order, you have a few simple options. You won't be stuck with a partial order you don't want. Here's how it works. When a supplier changes your order Sometimes a supplier might not have enough stock to fill your entire order. When this happens, they might suggest a few things through the platform: A partial delivery: They'll send the items they have in stock now. An alteFew readers

Can we get our company logo on products?

• Can we get our company logo on products?

  Can I get my company logo on products? Yes, you can! Adding a company logo to workwear and other gear is a great way to look professional. This is a special service we can help arrange with certain suppliers. Here’s a quick rundown of how it works and what to keep in mind. How it works Since logo printing is a special request, it's not a standard option at checkout. To get started, you'll need to conFew readers

Where can I see my past orders?

• Where can I see my past orders?

  Where can I see my past orders? You can find a complete history of your previous orders right in your Droppe account. An account is automatically created for you with your first purchase, so everything you've ordered is kept in one place. Here’s how to find it. Finding your order history Go to Droppe.com and click on the "Sign in" button. Log in to your account. This is usually the email you used for your first order. Once logged in, look for a section called ++AccouFew readers

Can I send a Purchase Order (PO) to make an order?

• Can I send a Purchase Order (PO) to make an order?

  Can I send a Purchase Order (PO) to make an order? Great question. Right now, all orders need to be placed directly on the Droppe platform. We don't accept Purchase Orders sent by email to create an order, but you can still use your internal PO number for your own records. Here’s a quick look at how the process works. How ordering on Droppe works Placing an order on our platform is designed to be straightforward and to make sure everything is clear for both you and the supplier.Few readers