How do I request technical documents or data sheets?

Yes, you can easily get technical documents like data sheets or compliance certificates for products. We'll get them for you directly from the supplier. The quickest way is to reach out to our support team with the product details.

How to request documents

Just let us know what you need, and we'll do the legwork for you.

Find the product info: Grab the name or product code for the item you need documents for. This helps us get the right info for you faster.
Contact us: The best way is to send us a message on the chat. You can also email us at ask@droppe.com.
We'll take it from there: We will contact the brand that supplies the product and ask them for the specific documents you requested. We'll send them to you as soon as we get them.

Good to know: All product information, including technical sheets, comes directly from the brands themselves. We act as the bridge to get you what you need.

Heads up: We always recommend you double-check the documents to make sure they meet your specific needs, as you are responsible for verifying critical details.

Common follow-up questions

What kind of documents can I request?

You can ask for anything you need to make a safe and compliant purchase. This often includes:

Technical Data Sheets (TDS)
Material Safety Data Sheets (MSDS)
EU Declaration of Conformity
Certificates for safety standards (e.g., EN ISO 20345 for safety shoes)
Food contact material compliance documents

How long does it take to get the documents?

This depends on how quickly the supplier responds. We usually get a response within a few business days and will follow up with them to speed things along if needed.

Is there a cost for requesting documents?

Nope, this is a free service. We're here to help you get all the information you need to order the right gear.

Need a hand? Chat with us anytime.

Updated on: 17/06/2025